Privacy and Refund Policy

Sexdollfamily sex is a company specializing in the sale of adult sex dolls. We pay great attention to the quality of the products, and each product is strictly reviewed and packaged. Please be sure to check the order products for errors after receiving the package. If the product has been used, we will not handle any complaints even if there is an error in the order.

If you notice damage or errors in your order:
Please do not use this product. We do not handle complaints if the product has been used
Please provide photos to our support staff and report the problem (moyercarrol@gmail.com) within 24 hours of receipt of the shipment; we will not accept any disputes beyond 24 hours;

Return or Refund
Because adult sex dolls are extremely private, unfortunately we are unable to offer free returns or refunds.

Canceling Order
Within 12 hours after placing the order, if you do not want your order, you can contact our staff (moyercarrol@gmail.com) to cancel or modify the order for you;
The email needs to include your name, order number, email address and payment method.
We will not be processing after 12 hours.